Management and Project Consulting GmbH

Service management and control framework


  • ITIL service management consulting
  • Implementation of ITIL processes
  • Internal Controls projects (ITIL, ISO 20000, COBIT, SOX)
  • Role-based access and segregation of duties concepts and projects


Background and know-how

ITIL method knowledge (certified as ITIL Service Manager v2 and ITIL Expert v3) and the use of the method in various projects, including COBIT and SOX implementation, provide the basis that is needed to support organizations in respective projects.

Alexander Moser is one of the authors of the book 
«ISO 20 000 Praxishandbuch für Servicemanagement und IT-Governance» 
(in German; ISBN 978-3-939707-24-0)



Specific experience 

  • Implementation of change management in SAP in a financial services company
  • Implementation of COBIT control framework in order to achieve SOX compliance
  • Configuration management program
  • Program management of ID provisioning and control implementation, segregation of duties and role-based access (RBAC)



Management and Project 
Consulting GmbH
Zipfelstrasse 11
CH-8302 Kloten

Phone: +41 77 473 03 15
Mail to Brecca